Master Restoration & Contruction

FREE INSPECTIONS CALL (800) 787-4072

Expert contractor specializing in Water Damage, Mold Remediation, and Fire Restoration

About Master Restoration & Construction

Our Mission

At Master Restoration & Construction, our mission is to provide exceptional restoration services to our clients, helping them recover from unforeseen water-related incidents swiftly and effectively. We are committed to delivering the highest quality of workmanship, utilizing advanced techniques and state-of-the-art equipment to restore properties to their pre-damage condition. Our dedicated team of professionals is driven by a passion for customer satisfaction, ensuring open communication, transparency, and empathy throughout the restoration process. With a focus on integrity, reliability, and efficiency, we strive to be the trusted partner for all water damage restoration needs, providing peace of mind and restoring lives one property at a time.

Our Team

Our team is made up of experienced and skilled professionals who are certified with the IICRC and dedicated to assisting you with all your needs. We work together to ensure that all of our clients' needs are met and that every loss is completed within a timely matter.

Our Services

We offer a wide range of services, including water damage restoration, mold remediation, smoke/fire clean up, and construction. No matter what your project entails, we have the expertise and resources to get the job done right.

Effective Date: December 16th, 2024

At Master Restoration & Construction Inc. ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website or engage with our services.

1. Information We Collect

We collect the following types of personal information:

Contact Information: This may include your name, email address, phone number, and mailing address.
Service Information: Information related to the services you request, including details about your restoration or construction needs.
Payment Information: If you make a payment through our website, we may collect payment details, such as credit card information, through secure third-party payment processors.
Usage Information: We may collect non-personal information about your visit to our website, including IP address, browser type, operating system, and pages viewed.

2. How We Use Your Personal Information

We use the personal information we collect for the following purposes:

To provide and deliver our restoration and construction services to you.
To communicate with you regarding your service requests, appointments, and updates.
To process payments and handle billing inquiries.
To send you promotional or informational materials (only if you have opted in to receive them).
To improve our website and services based on your feedback and usage patterns.
To comply with legal and regulatory requirements.

3. Who We Share Your Personal Information With

We may share your personal information in the following circumstances:

Service Providers: We may share your personal information with trusted third-party service providers who assist with business operations, such as payment processing, website hosting, and email marketing. These third parties are obligated to maintain the confidentiality of your information.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to a legal request, such as a subpoena or government investigation.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

4. SMS Consent

By providing your phone number and consenting to receive SMS messages, you agree to receive communication from us regarding your services, updates, and promotions. We want to assure you that SMS consent is not shared with third parties for marketing purposes. We will use your phone number exclusively to send you relevant updates or information related to your service requests.

5. How We Protect Your Personal Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. We encourage you to take appropriate precautions to protect your personal data as well.

6. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal information by contacting us.
Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
Withdraw your SMS consent at any time by replying "STOP" to any message.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and revise the "Effective Date" at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Master Restoration & Construction Inc.
11731 Sterling Ave; STE E, Riverside, CA 92503
Phone: 800-787-4072
Email: Masterrestorationc@gmail.com

SMS TERMS & CONDITIONS

Effective Date: December 16th, 2024

By opting in to receive text messages from MASTER RESTORATION & CONSTRUCTION, you agree to the following terms and conditions:

1. Types of Messages

By subscribing to our SMS service, you may receive the following types of messages:

Appointment reminders
Order alerts and updates
Account notifications (such as status updates, billing reminders, etc.)
Promotional messages related to services, discounts, and offers from MASTER RESTORATION & CONSTRUCTION

2. Messaging Frequency

The frequency of messages you receive may vary depending on your interactions with MASTER RESTORATION & CONSTRUCTION. Message frequency may include one-time alerts, periodic updates, or ongoing service notifications.

3. Message and Data Rates

Message and data rates may apply. You are responsible for any charges from your wireless provider that may result from receiving messages.

4. Opt-In

By providing your phone number, you consent to receive calls, texts, and messages related to your inquiry. We will not share your information with third parties without your consent. Message and data rates may apply. You can opt-out at any time by replying "STOP".

5. Opt-Out

You can opt out of receiving text messages at any time by replying STOP to any SMS message you receive. Once you opt out, you will no longer receive messages from MASTER RESTORATION & CONSTRUCTION.

6. Assistance

For assistance with your SMS subscription, you can reply HELP to any text message, or visit our website at masterrestorationc.com. Our customer service team is available to assist you with any questions.

7. Privacy Policy & Terms of Service

For more information on how we collect and protect your data, please review our Privacy Policy..

By opting in to receive text messages, you consent to the collection and use of your phone number for the purposes outlined above.

Call To Action (SMS)

1. Call to Action for SMS Consent

By providing your phone number and opting into our SMS messaging service, you agree to receive automated text messages from Master Restoration & Construction Inc. regarding updates, service requests, promotions, and general communication related to our restoration and construction services. These messages may include service confirmations, appointment reminders, and special offers.

You can opt out of receiving SMS messages at any time by replying "STOP" to any message.

2. How We Obtain Consent

We obtain SMS consent through the following steps:

Opt-in Mechanism: When you provide your phone number on our website, forms, or during service interactions, we will clearly present a checkbox or opt-in option with a statement about receiving SMS messages from Master Restoration & Construction Inc. The checkbox will only be pre-checked if it is compliant with SMS regulations (consent must be explicitly provided by the user).
Example:
"By entering your phone number, you consent to receive automated text messages from Master Restoration & Construction Inc. regarding services and updates. Message frequency may vary. Reply STOP to unsubscribe."

3. Use of SMS Consent

SMS Consent is Not Shared with Third Parties: We assure you that your consent to receive SMS communications is solely for Master Restoration & Construction Inc. purposes. We will not share or sell your consent or phone number to third parties for marketing purposes.
Purpose of SMS Communication: SMS communications may include service reminders, updates, promotional offers, and other communications related to the services we provide.

4. Compliance with Carrier SMS Policies

We are committed to complying with all applicable carrier requirements regarding SMS messaging. We have implemented processes to ensure that all SMS messages sent from Master Restoration & Construction Inc. meet the following criteria:

All SMS communications are sent only to users who have provided explicit opt-in consent.
Clear instructions for opting out ("STOP") and further assistance are included in every SMS message.
We do not send unsolicited marketing messages and strictly use SMS for relevant service-related communications.